AI & automation services
Start with what you already know.
Some clients are still working out where the problem sits. Others already know what they want to change. We can meet you there and help with the next step.
Find the right starting point.
The AI Time Audit is useful when the problem is still unclear. If you already know what needs to change, you can begin with a plan, a build or support for something already running.
You do not need to work through every service in order.
AI Time Audit
We look closely at one recurring manual process. Using your inputs, we estimate what it is costing, show where the time is going and recommend what makes sense to do next.
What you receive
- A short intake focused on one process
- An estimate covering time, labour, errors and rework
- The strongest opportunity for improvement or automation
- A four-part report with assumptions and next steps
Automation Blueprint
A focused plan for a process worth fixing. We work through how it operates today, how it could work and what is needed to make the change safely.
What you receive
- A working session with the people who understand the process
- A view of how the work happens now and how it could improve
- A solution design covering tools, integrations, safeguards and ownership
- A staged delivery plan with indicative effort and cost
Build & Embed
We build the automation in the tools your team already uses wherever possible. Then we test it with the people who will rely on it and help them make it part of their day-to-day work.
What this can include
- Workflow automation and system integrations
- AI assistants, copilots and knowledge tools where they are useful
- Microsoft 365, Power Platform and existing business systems
- Testing, rollout, documentation and handover
- Governance and security proportionate to the solution
Improve & Support
As the work changes, we keep the automation behind it useful. We review what is working, fix what is getting in the way and make smaller improvements before another major rebuild is needed.
What support can include
- Regular reviews of agreed solutions
- Fixes and small enhancements
- Performance and adoption checks
- A clear list of what to tackle next
- Advice when a new requirement falls outside the existing solution
Support is available for solutions we build or agree to take on after an initial review. The scope is set in advance, so everyone knows what is covered.
You'll know the scope before work begins.
Whether you begin with a fixed audit or a larger piece of work, you should know what is happening, what we need from you and what comes next. We make the scope and decisions visible, and involve your team before anything is set in stone.
Understand the work
The people closest to a process usually know where the friction sits. We listen to them, look at the tools already in place and agree on the problem we are solving.
Make the scope clear
Before we begin, you'll know what is included, what is not, what it will cost, what we need from you and when to expect it.
Work with the people who will use it
We share progress early and test with your team while changes are still easy to make. This gives them a real say in how the solution works.
Leave you in control
We document what we build and make ownership clear. Your team can run it themselves, or we can agree on support for what comes next.
One process is enough to get started.
We use your inputs to estimate what it is costing, show where the time is going and recommend a sensible next step. Your four-part report arrives within 48 hours of your completed intake.